Telecommunications
giants in Ghana, MTN has assured its customers who may lose their phone numbers
for not re-registering their SIM cards that their MoMo accounts will be safe.
According to the
Chief Executive Officer of MTN Ghana, Selorm Adadevoh, all subscribers who will
lose their numbers will be taken through a process to access their monies.
He explained
that these accounts will indeed be declared dormant but customers will
definitely have access to their funds when they present the required identity
card.
“We do have
provision in the Payment System and Services Act about how to treat funds that
have not been accessed, essentially will be treated as dormant funds and you
can redeem them at some point in time with the right identification and
processes,’’ Mr. Adadevoh stated.
Today, May 31,
2023, is the last day for the SIM card re-registration exercise. What this
means is that any SIM card that has not been re-registered will be blocked or
disconnected, according to the regulator, National Communications Authority
(NCA) and the Ministry of Communications.
The NCA has
opined that all numbers not re-registered will be lost. They are yet to provide
details on what the next step(s) will be for such customers.
The SIM card
registration was extended several times by the Ministry of Communications after
calls to prolong the exercise to enable subscribers who are yet to receive
their Ghana cards to do so.
The ministry has
subsequently warned that the deadline for the re-registration of SIM cards will
not be extended again.
Subscribers who
fail to re-register their SIMs will not be able to make calls, receive calls
and text messages.
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